Starting December 1, 2025, Microsoft is introducing Microsoft 365 Copilot Business for SMBs seeking to scale their AI strategies and accelerate growth.

• License cap: Up to 300 users
• Prerequisite Base SKUs: Microsoft 365 Business Basic, Standard, or Premium license
• Microsoft 365 Copilot Business can be offered as a standalone SKU or as a part of the below convenience bundles:
  • Business Basic + Copilot Business
  • Business Standard + Copilot Business
  • Business Premium + Copilot Premium

For more information, please reach out to the Synnex CSP team, csp@au.synnex-grp.com.

Effective November 1, 2025, Microsoft is making the following changes to Microsoft 365 and Teams pricing and packaging

• Microsoft will reintroduce the Microsoft 365 and Office 365 Enterprise suites with Teams into the GA (General Availability) lifecycle. You’ll now have the option to transition or purchase subscriptions for Microsoft 365 and Office 365 Enterprise suites with Teams for all your customers.
• To align pricing between suites with and without Teams, Microsoft will reduce the price of the Enterprise and Business suites without Teams (including Microsoft 365 F3 / MF3) and increase the price of the Teams Enterprise standalone offering.

Click here to view the full announcement from Microsoft.

Starting 1 September 2025, Microsoft will begin automatically validating the Partner of Record (POR) information for all new Cloud Solution Provider (CSP) orders.

To avoid delays or disruptions, please ensure the following:

Required Actions:

• Populate your Partner Location Account (PLA) ID in our portal. This must be linked to your enrolment.
• Confirm that your organisation has accepted the Microsoft Partner Agreement (MPA) in Partner Center.
• Link Synnex as your distributor in Partner Center.

Key Terms:

• Partner of Record (POR): The Microsoft-recognised partner responsible for managing the customer relationship for a subscription.
• Partner Location Account (PLA) ID: Your unique location ID in Microsoft Partner Center. Each order must be linked to the correct PLA associated with your active tenant. →   locate your PLA ID;  update PLA Synnex portal
• Microsoft Partner Agreement (MPA): A legal agreement required to transact in CSP. Must be accepted in Partner Center.
• Distributor Linkage: Your CSP reseller account must be connected to a distributor (e.g., Synnex) in your region to process orders.

Please review your Partner Center settings now to ensure uninterrupted order processing from 1 December 2025.

Microsoft has announced several licensing and pricing updated to on-premises server products that will be effective in July and August 2025.

• As of July 1, 2025, Exchange Server Subscription Edition (SE) and Skype for Business Server Subscription (SE) will be generally available.
  • In order to deploy and use these products, your customers must have active Software Assurance (SA) or cloud subscription licenses for all users and devices that access them
• Microsoft has also announced a price increase for on-premises productivity server products. Details are as per the below table:

Product	Increase %	Effective from
Standalone on-premises server products (SharePoint Server, Exchange Server, and Skype for Business Server)	10%	July 1, 2025
Core CAL suite (on-premises version)	15%	August 1, 2025
Enterprise CAL suite (on-premises version)	20%	August 1, 2025

Action for partners: Please notify your customers of the price increases and adjust your offering accordi

As of September 1, 2025, Microsoft will update its Partner Location Account (PLA) API and UI to ensure that the indirect reseller complies with the reseller’s authorisation terms.

To avoid disruptions, please:

• Have a valid CSP authorisation and an active tenant as per the Cloud Solution Provider program overview
• Have a valid PLA ID and ensure that its updated in the Synnex portal to ensure seamless processing of all transactions
• Be in the same geographic location as Synnex